About – Laundry Lounge

Care starts with us

Coming together to build an outstanding customer service based company

Jen Dwyer

president & Founder

Jeremy Dowdell

Ceo & Founder

Alice Knicely

General Manager & co-founder

Our Socials

laundrylounge.ca

~ Industry Leading Cleanliness ~
Hotels • Spas • Hospitality
– Quality First –

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Our Story

Started from a single coin laundry in 2016, Laundry Lounge has grown into a trusted commercial laundry partner for businesses that refuse to compromise on quality.
What began as a small, hands-on operation quickly evolved through one simple belief: linen deserves more care than the industry standard. From day one, we focused on doing things properly – inspecting every piece, washing separately, and finishing by hand where it matters most.
As our clients grew, so did we. But our approach never changed. We invested in in-house systems, dedicated teams, and meticulous processes to ensure every towel, sheet, and robe is returned clean, consistent, and unmistakably yours.
Today, Laundry Lounge combines modern technology with traditional care, delivering reliable, high-quality results at scale – while still treating every contract as if it were our first.
Because growth should never come at the cost of quality.

Our Values

Quality First Every process is built to protect your linen.
Attention to Detail Inspected, folded, and finished with care.

Cleanliness you can feel Strict standards at every stage of handling.
Accountability and Integrity We stand behind our work.

Consistency & Reliability The same quality, every delivery.
Customer Partnerships We grow with our clients, not at their expense.

F.A.Q.

Frequently Asked Questions

Do you charge per item or per pound?

At Laundry Lounge, we aim to make billing as simple and flexible as possible for our clients. Pricing can be structured by the pound or by the piece, depending on your preference and the needs of your operation. We work with you to determine the most convenient and accurate pricing method for your business.

What types of clients do you serve?

Laundry Lounge serves a wide range of hospitality and service-based businesses, including hotels, spas, and resorts. We specialize in customer-owned linen programs, ensuring each client’s linens are handled with care, consistency, and attention to detail.

Do you mix our linen with other clients items?

No. Laundry Lounge processes one contract at a time. Your linens are washed, dried, and finished separately to preserve color, quality, and consistency. This ensures the linen you receive is the same linen you sent in, handled exclusively throughout our facility.

Questions? Contact Us

If you have any questions or need more information about our industrial laundry service or linen rental service, our team is happy to assist you!